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Order Processing
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, there may be delays in processing your order. We will notify you of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer various shipping options, and delivery estimates will be provided based on your chosen method.
Please note that delivery times may vary depending on your location and shipping method. Once your order is shipped, you will receive a tracking number to monitor its progress.
International Shipping
We offer international shipping to select countries. Shipping rates and delivery times may vary for international orders.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine any additional costs prior to purchasing.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email with a tracking number as soon as your order is shipped. The tracking number will be active within [X] hours.
Customs, Duties, and Taxes
Gummsi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Gummsi is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging material and damaged goods before filing a claim.
Lost or Stolen Packages
Gummsi is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Please contact the carrier for any information on the delivery.
Returns & Refunds
Please refer to our Return & Refund Policy for information regarding returns and refunds.
Contact Information
If you have any questions about our Shipping Policy, please contact us at shop@gummsi.com.
Ensure that you customize this policy to fit your specific shipping procedures and rates. You may also need to consult with legal counsel to ensure compliance with relevant laws and regulations, especially if you operate internationally.
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